Frequently Asked Questions
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What is different between the platform options available?
The biggest difference is the scalability. Each progressive platform option comes with more features that will help a business scale. These features would be excessive for a bootstrapped or single niche platform but for larger businesses, it helps them to have continuity and scalability written into the DNA of the platform. Each feature integrates seamlessly as a proven concept without the need to worry about bringing in 3rd party products and sacrificing functionality or usability with future product development.
What is the average sized company you work with?
Any size company can purchase the software. However, large companies will benefit the most to bring automation into their daily operations and remove inefficiencies. Bootstrapped businesses and companies in competitive industries can also see gains by leveraging the SEO and attention creation to quickly become a predominant player in their industry by centering the market around their brand and using other companies assets for digital growth.
How do I get the software?
The first software purchase for any entity will be shipped on an external drive. Further purchases or updates will be either shipped on an external drive or shared on Github, whichever is preferred by the customer.
Do you offer returns?
No, we do not offer returns. The nature of this software makes it impossible to offer returns because once it is in a customers possession it is out of our control.
How much is the software?
Each product has a set price, please reach out if you are a potential customer so we can determine if we can help to solve your problems and connect you with the right set of products for your scale and desired future state. There are different price structures for different products.
Why does the platform price go up?
The price is set at the minimum price level and rises for each purchase per marketable industry, per niche location, so that our customers are discouraged from competing with one another. If everybody has the same functionality in their website, nobody gains from it. Therefore, we must make it exclusive to protect existing customer interests and we do that by raising the price considerably for each purchase in a given market.
Why wont Flight Control be released sooner?
Flight control is our most complicated product yet because it is software and hardware focused. It will take a long time to perfect it and achieve the desired margins with scale so that the product is both exceptional and inexpensive. We are making the build such that everything will integrate into our existing systems and retain the design language with a simple to use interface and implement a long lasting, high quality hardware solution that is created with sustainable materials.
What is 3D warehousing?
Most warehouses contain rows of vertically stacked layers for pallets and for easy access. 3D warehousing instead utilizes a denser grid. Customers can set up an arbitrary number of floors in the facility and use movable vertical towers within the floor. Alternatively, they can use traditional rows that slide from side to side increasing the facility storage volume with an identical footprint. We use strong cellulose based sustainable composite shelving instead of expensive metals to reduce both the cost and the environmental impact which many organizations place a large value on.
How do you take payment?
We take payment with a wire transfer. Once payment is received and the licensing agreement is authorized we will transfer the software to the buyer.
When was the company started?
The original company was started in 2017. The initial software was released in 2019 and development for the beta version continued into 2021. Now we are bringing more products to market with APIs and features. Flight Control will released next year and we are currently working on V4 of the platform software.
Is this an all in one solution?
It can be, or you can choose bits and pieces to add to your existing website if there is something specific that you think will help, for example, crypto payment API. The platforms are all complete websites for their intended scale and purpose and any additional features needed can come from the API suite, be added from a third party, or custom built as needed.
I have a question, who should I contact to get a quick response?
Please fill out our contact information page and we will get back to you ASAP.
Can I use the software as a small business owner?
It depends on your market and what your needs are. It would be ideal to reach out to see if it will provide the benefit your organization is seeking.
How many websites can I use the platform for?
One platform purchase is for one website. If you have a series of companies or a Group in a geographical location you'll likely only want a single website for better growth. APIs are also available only for use with a single website.
Will the APIs work with a different website than the marketplaces?
The APIs can be added into most websites to supplement the features with a developer to work on the customization and integration into the existing software.
How long does it take to ship the software once we've made a purchase?
If you are a repeat customer and elect to get the software over Github, it will be shared within the same day for immediate integration.
What does the purchase process look like?
First time customers must sign our licensing agreement and once the payment has processed the software will ship that week, or when we have finished development of your product. Repeat customers have a similar experience but can get the software the same day if that is their desired process.
What are you working on now?
We have two long term projects in development for logistics monitoring and warehouse automation and are always looking to make the software a more comprehensive, fully integrated system. Our goal is to have an all in one e-commerce system for enterprise customers from order to delivery with every metric tracked and measured for constant improvements in efficiency and cost.